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Monitoring Analyst
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Locations
- Suceava
Responsibilities
- Monitor incoming alerts using various tools and perform actions based on predefined instructions and procedures.
- Monitor and assess potential issues relating to critical IT applications, systems, devices and infrastructure(s).
- Respond to and process incoming alarm signals that come in on the computer and by phone.
- Create service tickets when requested by customer or in response to a received signal from an alarm system.
- This position includes performing 1st and 2nd level troubleshooting, manual alert correlation, and resolving issues as required.
- The IT Operations Monitoring Analyst must also be able to determine which issues are false positives and document/work with other teams to get these types of alerts suppressed
Qualifications - General
- A degree in computer/technology-related discipline or equivalent work experience.
- English language must be fluent, or at least above medium, for reading, writing and conversational use.
- Experience is not mandatory, but appreciated as the start will be easier.
- Appropriate certifications in Azure and associated MS technologies preferred. If not present yet, they will be required in the first 6 months(resources and paid examinations will be offered).
Benefits
- 22 days annual paid vacation
- Holiday card
- Meal tickets
- Cultural card
- Health insurance
- Motivating salary package, correlated with the obtained performances
- Flexible working hours
- We provide you with a laptop and all needed to help you get settled and work better
- Working with a wide and interesting portfolio of clients
- Opportunity to build your career path including certifications and training courses
- Standard perks such as free drinks and snacks in the office, team activities, trips and great parties
Join our team
Get to know us and join our team.
We'd love to have more talented people on board!
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